Anonymous
map-marker Dallas, Texas

Horrible customer service!!!!

Paradise marine has got to be the worst boat dealership on this side of the Mississippi. The service manager named Travis should be fired and send packing, Travis told us after getting our boat worked on multiple times by them for the same issue, you can leave and never come back wont hurt our feelings at all When threatened with a lawsuit Travis went to grab another manager whos name I wasnt able to get stated get in line with the rest we dont *** care!!!
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User's recommendation: Never

Anonymous
map-marker Biloxi, Mississippi

New Outboard Motors

I recently purchased 2 Suzuki 150 hp motors from Paradise Marine. My experience was nothing short of outstanding. Brad Shults was an amazing Sales Rep for Paradise. He was very professional, courteous, and friendly. The service getting the motors mounted was outstanding and they did an amazing job. I can not find anything wrong with Paradise through the whole process. Thank you Paradise Marine and Brad for outstanding service and sales.
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Anonymous
map-marker Foley, Alabama

Shock

My first contact with Paradise Marine was over the phone. I called the sales department and was transferred to Jarett due to the nature of my question. I work in insurance and was calling on behalf of a customer he and I share (because that is what you do when you provide good customer service). I was shocked at how rude he was to me! He told me my problem was not his problem, but I could send him an email and hung up on me. I did send him an email and he did help us out, but I made sure I told our customer about his behavior. I will absolutely never shop there!
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Charlie S Kju
map-marker Gulf Shores, Alabama

Will not stand by repair work!!! 1K bill at another dealer to fix their mistakes.